Shipping policy

Shipping information

Order processing: Most orders placed Monday through Friday before 3 pm are shipped that same business day. Shipping will not occur on Saturdays, Sundays, or Holidays. Orders received over the weekend or on Holidays will be shipped promptly on the next business day.

Shipping charges: There are two shipping methods: Standard Delivery and Express Delivery. The exact costs depend on the shipping methods you choose and the amount of your order. You will see the exact number on the checkout page.

Excessive shipping time: If you haven’t received your order within 60 days of its dispatch, just get in touch with us so that our customer service team can look into this for you. 

Goods lost or damaged: We hope that never happens. We take every precaution to keep your parcel safe in transit, but if something happens along the way, We are not responsible for that. You can contact us, and we will then help you contact the logistics company.

Order processing: Please ensure you have supplied us with your correct email address. We aim to process all orders within 1-2 business days. Weekend and public holiday orders will be dispatched the following business day.